Pricing tailored to your business size.
Choose the setup that fits your locations and growth stage. Every Ratestar plan includes review collection, reputation tools and AI-powered workflows.
Starter
Perfect for independent businesses and single-location brands.
Review collection
- NFC cards & QR codes
- Branded review portal
- Custom forms & surveys
- Smart feedback routing
- Per-location digital portal
Review management
- Google + TripAdvisor sync
- Analytics dashboard
- Excel/PDF export
- Team & personnel tracking
AI automation
- Up to 100 AI replies
- Brand voice configuration
- Reports & notifications
- AI Insights & recommendations
- Auto-publish to Google
Team & support
- 1 user
- Email support
Growth
Built for growing brands managing multiple locations and custom campaigns.
Review collection
- Gamification - Scratch + Wheel of fortune
Autopilot
- Unlimited campaigns
- Email + SMS channels
- Auto follow-ups
- Smart routing to nearest location
- Webhook + WooCommerce/Shopify
Review management
- All platforms - Google, Booking, Yelp, TripAdvisor, Facebook, HolidayCheck
- Competitor benchmarking
AI automation
- Unlimited AI replies
- AI sentiment + topic analysis
Team & support
- Up to 5 users + roles
- Priority support
- Onboarding call
Enterprise
For hospitality groups and multi-location businesses with custom workflows.
Autopilot
- A/B test templates
- REST API + custom webhooks
Review management
- Multi-location dashboard
- Custom reports per location & region
AI automation
- Custom AI prompts
- Multi-language brand voice models
Team & support
- Unlimited users
- SSO & advanced security
- Dedicated Customer Success manager
- Phone support 24/5
- Custom integrations
Compare plans feature by feature.
Everything each plan includes - no hidden fees, no surprises.
Starter
Locations & team
- Locations1
- Team users1
- Roles & permissionsNot included
- SSO (Google, Microsoft)Not included
Review collection
- NFC cards + QR codesIncluded
- Branded digital portalIncluded
- Custom forms & surveysIncluded
- Gamification (Scratch + Wheel)Not included
- Smart feedback routingIncluded
Autopilot - email & SMS campaigns
- Active campaignsNot included
- Email channelNot included
- SMS channelNot included
- Auto follow-upsNot included
- Smart routing to locationNot included
- Industry-ready templatesNot included
- A/B template testingNot included
- Webhook + WooCommerce/ShopifyNot included
Review management
- Google Business ProfileIncluded
- TripAdvisorIncluded
- Booking, Yelp, Facebook, HolidayCheckNot included
- Multi-location summary dashboardNot included
- Excel & PDF exportIncluded
AI automation
- AI replies/month100
- Brand voice configurationIncluded
- AI sentiment + topicsNot included
- AI Insights & recommendationsIncluded
- Custom AI promptsNot included
Analytics & reports
- Analytics dashboardIncluded
- Personnel trackingIncluded
- Competitor benchmarkingNot included
- Daily/weekly digestsIncluded
Support
- Email supportIncluded
- Priority supportNot included
- Onboarding & trainingNot included
- Dedicated Customer Success managerNot included
- Phone support 24/5Not included
Growth
Locations & team
- Locations2-10
- Team users5
- Roles & permissionsIncluded
- SSO (Google, Microsoft)Not included
Review collection
- NFC cards + QR codesIncluded
- Branded digital portalIncluded
- Custom forms & surveysIncluded
- Gamification (Scratch + Wheel)Included
- Smart feedback routingIncluded
Autopilot - email & SMS campaigns
- Active campaignsUnlim.
- Email channelIncluded
- SMS channelIncluded
- Auto follow-upsIncluded
- Smart routing to locationIncluded
- Industry-ready templatesIncluded
- A/B template testingNot included
- Webhook + WooCommerce/ShopifyIncluded
Review management
- Google Business ProfileIncluded
- TripAdvisorIncluded
- Booking, Yelp, Facebook, HolidayCheckIncluded
- Multi-location summary dashboardNot included
- Excel & PDF exportIncluded
AI automation
- AI replies/monthUnlim.
- Brand voice configurationIncluded
- AI sentiment + topicsIncluded
- AI Insights & recommendationsIncluded
- Custom AI promptsNot included
Analytics & reports
- Analytics dashboardIncluded
- Personnel trackingIncluded
- Competitor benchmarkingIncluded
- Daily/weekly digestsIncluded
Support
- Email supportIncluded
- Priority supportIncluded
- Onboarding & trainingIncluded
- Dedicated Customer Success managerNot included
- Phone support 24/5Not included
Enterprise
Locations & team
- LocationsUnlimited
- Team usersUnlimited
- Roles & permissionsIncluded
- SSO (Google, Microsoft)Included
Review collection
- NFC cards + QR codesIncluded
- Branded digital portalIncluded
- Custom forms & surveysIncluded
- Gamification (Scratch + Wheel)Included
- Smart feedback routingIncluded
Autopilot - email & SMS campaigns
- Active campaignsUnlim.
- Email channelIncluded
- SMS channelIncluded
- Auto follow-upsIncluded
- Smart routing to locationIncluded
- Industry-ready templatesIncluded
- A/B template testingIncluded
- Webhook + WooCommerce/ShopifyIncluded
Review management
- Google Business ProfileIncluded
- TripAdvisorIncluded
- Booking, Yelp, Facebook, HolidayCheckIncluded
- Multi-location summary dashboardIncluded
- Excel & PDF exportIncluded
AI automation
- AI replies/monthUnlim.
- Brand voice configurationIncluded
- AI sentiment + topicsIncluded
- AI Insights & recommendationsIncluded
- Custom AI promptsIncluded
Analytics & reports
- Analytics dashboardIncluded
- Personnel trackingIncluded
- Competitor benchmarkingIncluded
- Daily/weekly digestsIncluded
Support
- Email supportIncluded
- Priority supportIncluded
- Onboarding & trainingIncluded
- Dedicated Customer Success managerIncluded
- Phone support 24/5Included
Answers before you decide.
Yes. Book a free demo and we'll start a 14-day pilot with one location. No commitment, no card required.
Based on location count, review volume, and integrations. Contact us for a precise quote - Growth and Enterprise are typically fixed monthly subscriptions with included SMS/email limits.
Automated review requests by email and SMS, auto follow-ups, smart routing to the nearest location, and smart feedback routing. Included in Growth and Enterprise.
Enterprise has no location limit and includes a multi-location summary dashboard, SSO, custom reports, and a dedicated Customer Success manager. Get in touch for a tailored quote.
Yes, any time. Upgrades activate new features immediately. Downgrades take effect at the end of the current billing period.
Growth and Enterprise include monthly SMS and email limits sufficient for most businesses. Above the limit, additional SMS are charged at a very low per-message rate.
We support Google Business, all major review platforms, WooCommerce, Shopify, webhook, and REST API. For custom POS/CRM integrations, Enterprise includes bespoke development.
Starter - up to 1 day. Growth - 2-3 days with onboarding call. Enterprise - 1-2 weeks with data migration and custom configuration.
Export everything to Excel/PDF from the dashboard at any time. After cancellation, data is retained for 90 days before archival - for easy recovery.
Yes. Data is hosted on EU servers, encrypted in transit and at rest, and we sign a DPA by default. We act as the processor - you remain the data controller.
Proven growth at scale.
Real businesses, measurable growth in ratings, reviews and customers.
Before Ratestar
ADOR Restaurant
Restaurant
After Ratestar
ADOR Restaurant
Restaurant
New Google Reviews in 3 months
+372%increase since using Ratestar
Need a custom setup?
We tailor every plan based on locations, review volume and integrations.