From service to review in one tap.
Branded NFC cards, QR codes and review journeys that turn every customer interaction into a public review, private feedback or next action - with zero app installs.
- NFC cards
- QR codes
- Branded review pages
- No app required
Suitable for businesses with physical locations, deliveries, customer service, bookings, visits or field teams.
Your Brand
Robert Thompson
#0001
Three taps from service to a five-star review.
One unified flow whether the customer taps a card or scans a code. The journey is fully branded and adapts to your goal.
- 1
Tap or scan
The customer taps your NFC card on their phone or scans a QR code with the camera. No app, no login, no friction.
- 2
Open branded journey
A Ratestar review page opens instantly in the browser - fully branded with your logo, colours, language and rules.
- 3
Review, feedback or action
Leave a public review, submit private feedback, open a menu, book again, follow socials or claim a reward - routed by your business flow.
Turn every customer touchpoint into a review opportunity.
Place Ratestar wherever the experience happens - physical, digital, or printed.
Restaurant tables
Table tents and table NFC pucks.
Hotel reception
Branded card at check-in and check-out.
Guest rooms
Bedside card linked to room number.
Spa & wellness
Cards at treatment rooms and lockers.
Retail checkout
Counter display at the moment of purchase.
Beauty stations
Personal card per stylist or therapist.
Clinic reception
Discrete card for post-visit feedback.
Museum exits
Capture impressions while still fresh.
Tourist attractions
QR plaques along the tour route.
Staff badges
Each employee carries their own ID.
Event stands
Trade shows, conferences, pop-ups.
Printed flyers & menus
QR on any printed material.
Review collection with performance intelligence.
Every NFC card and QR code has its own tracking ID, so every review you capture comes with full context - the location, the touchpoint, the employee, the campaign.
- Which card generated which review
- Which location performs best
- Which employee earns the most five-star reviews
- Which table, room, department or campaign wins
- Which touchpoints produce the highest conversion
- 247 reviews
#0001
Table 5
- 198 reviews
#0002
Reception desk
- 312 reviews
#0003
Waiter - Ivan
- 156 reviews
#0004
Room 207
- 124 reviews
#0005
Spa area
- 89 reviews
QR #0006
Summer campaign
Physical, digital, or both.
Ratestar adapts to how your business actually interacts with customers.
- Branded NFC cards
- QR stickers
- Table tents
- Counter displays
- Staff cards
- Room cards
- Printed flyers
- Digital wallet cards
- Email & SMS review links
- Campaign-specific QR codes
NFC & QR is the start. Ratestar handles the rest.
Every tap or scan flows into the wider Ratestar platform - routing, replying, reporting and protecting your brand automatically.
Smart Feedback Routing
Every customer can post publicly - and reach you privately first if they prefer.
Internal Feedback
Build custom surveys for any moment in the customer journey.
Personnel Tracking
See which employee earns the highest ratings, shift by shift.
Analytics Dashboard
Sentiment, topics, locations, employees and campaigns in one view.
AI Replies
Reply to every review in your brand voice, across every platform.
Gamification
Reward customers who leave a review with prizes, perks or coupons.
Digital Portal
A branded home page for every location - menus, links, reviews and bookings.
Reports & Notifications
Scheduled digests and real-time alerts to the right people.
NFC & QR starts the customer journey. Ratestar handles the routing, feedback, review generation, analytics, replies and reporting.
More reviews. Better intelligence.
Every benefit compounds - more reviews lift visibility, better attribution sharpens operations, faster response builds trust.
More reviews at the right moment
Less friction for customers
Higher review conversion
Better Google visibility
Better local SEO
More actionable feedback
Performance tracking by employee, location and campaign
Faster response to problems
Stronger customer trust
Answers, in plain words.
No. NFC cards and QR codes both open a normal web page in the browser - no app, no login, no download.
Yes. Every iPhone from iPhone 7 and almost every modern Android device reads NFC out of the box, with no setup.
Every card and counter display ships with both NFC and a QR code, so any phone with a camera can scan.
Yes. Each card or QR is bound to its own ID - Table 5, Room 207, Waiter Ivan - so every review carries the full context.
Yes. Cards, table tents and counter displays are printed with your brand, colours and language.
Yes. QR works everywhere NFC works, and every NFC card also has a QR on the back for older phones.
Yes. Cards take customers to your Google Business profile, with a private feedback option available too.
Yes. Every dimension is available in the analytics dashboard - by card ID, location, employee, shift or campaign.
Yes. The card's tracking ID is permanent, but the destination is changed live in Ratestar - no reprint needed.
Yes. Every customer can reach a public platform - and we also offer a faster private feedback option for those who want to reach you directly first.
Ready to turn every customer interaction into a review opportunity?
Tap, scan, review, report - all in one branded loop. A short demo is the fastest way to see it for your business.