Bring reviews from Google, Tripadvisor, Booking, Facebook, Yelp and other connected platforms into one workspace, so your team can respond faster, track rating goals and understand customer feedback without checking every platform manually.
Suitable for businesses with physical locations, deliveries, customer service, bookings, visits or field teams.
Recent reviews across every platform.
Google Reviews873
Tripadvisor5
Booking65
Facebook36Topics
Alex Petrov
58 min ago
Excellent stay - the spa was beautiful and the staff went above and beyond.
Google ReviewsHarbor Wellness
Rating & Progress to → 4.7
Around 115 more positive reviews are needed to reach 4.7.
4.6
853 reviews
115
reviews
Customers leave feedback on different platforms. Managers waste hours opening Google, Booking, Tripadvisor, Facebook and other tools separately - and important reviews still slip through.
A simple flow your team sets up once and uses every day.
Reviews from Google, Tripadvisor, Booking, Facebook, Yelp and other connected platforms appear in Ratestar automatically.
Your team views reviews by platform, location, date, rating or topic - without opening separate tools.
Topic chips, filters, search and rating summaries help managers spot trends and recurring issues faster.
Reply faster from one place, track progress toward rating goals and use the feedback to improve customer experience.
Ratestar gives your team a single place to read and manage customer reviews instead of checking each platform separately.
986
Ratestar gives your team a single place to read and manage customer reviews instead of checking each platform separately.
Google Reviews
Connected source
Tripadvisor
Connected source
Booking
Connected source
Connected source
Yelp
Connected source
Ratestar
Connected source
When review volume grows, teams need more than a long list. Ratestar helps managers quickly find the right reviews by topic, keyword, platform, rating, date range or location.
Keyword search
Search across every review text in a single field.
Topic chips
One-click filter by Service, Staff, Cleanliness, Food and more.
Date range
Last 30 days, this quarter or a custom window.
Platform filter
Drill into a single source or compare them all.
Location filter
All locations on or a single site at a time.
Rating filter
Focus on 1-3★ to recover or 4-5★ to celebrate.
Top topics
Ratestar shows your current rating, the distribution of stars and how many better reviews are needed to reach the next target - so the team can plan, not guess.
Google ReviewsAround 115 more positive reviews are needed to reach 4.7.
4.6
853 reviews
115
reviews
Know exactly what it takes to reach your next rating goal.
Rating changes depend on real customer experiences. Ratestar helps your team manage reviews more consistently and monitor progress - we never guarantee a specific score.
Every review carries the context your team needs - source, rating, time, original or translated text, reply status and quick actions - all in a single card.
Maya Iwanowa
58 min ago
High level service from start to finish. The spa was beautiful and the staff went above and beyond.
Google ReviewsHarbor Wellness
18 hours agoauto
Hi Maya, thank you so much for the kind words! It's a joy to hear the team made your visit special - we'd love to welcome you back soon.
Switch between all locations and a single site, compare review volume and rating, and understand where to focus next - without leaving the workspace.
All locations
Harbor Wellness - Center
Rating
4.6
Reviews
853
30-day Δ
+0.2
4.6
853
+0.2
Harbor Wellness - Marina
Rating
4.8
Reviews
612
30-day Δ
+0.3
4.8
612
+0.3
Harbor Wellness - Lakeside
Rating
4.3
Reviews
421
30-day Δ
-0.1
4.3
421
-0.1
Harbor Wellness - Highlands
Rating
4.7
Reviews
504
30-day Δ
+0.1
4.7
504
+0.1
Customers leave feedback in many places. Ratestar centralizes review activity from the platforms that matter most for your business.
Google Reviews
Tripadvisor
Booking
Airbnb
Agoda
Yelp
HolidayCheck
Zillow
Ratestar
More platforms can be added through connected integrations - reach out to your account team.
Review Management becomes more powerful when connected with the rest of the Ratestar platform.
AI Replies
Brand-voice replies suggested for every review.
Reports & Notifications
Digests and real-time alerts for the team.
Analytics Dashboard
Topic, location and sentiment views.
NFC Cards & QR Codes
Customer touchpoints that start the flow.
Digital Portal
Your branded landing where reviews live.
Internal Feedback
Custom surveys feeding the same inbox.
Smart Feedback Routing
Sensitive feedback routed to recovery.
Gamification
Thank-you rewards after the journey.
Practical outcomes for managers, marketers and operations leads.
Save time across platforms
Respond to reviews faster
Reduce missed reviews
Understand customer topics
Track rating goals
See rating distribution
Manage by platform & location
Improve team visibility
Multi-location ready
More professional workflow
Make better decisions
Built for everyday use
Review management is not just a dashboard. It helps owners, GMs, marketers and operations teams stay close to what customers are saying and respond with more confidence.
Daily check-inScans the morning's reviews over coffee, spots a wait-time pattern from the weekend and briefs the team before service.
Rating reviewCompares this month's ratings across Google, Booking and Tripadvisor and pulls up the topics behind a small drop.
Reply workflowApproves AI-drafted replies in the brand voice, flags one for personal follow-up and ships the rest in minutes.
Portfolio overviewSwitches the location toggle, compares the four sites and ships a topic-specific playbook to the team that needs it most.
It is the central workspace where your team reads, filters, tracks and responds to customer reviews from every connected platform - in one place.
Google Reviews, Tripadvisor, Booking, Facebook, Yelp and other connected platforms. Your internal Ratestar feedback flow lives in the same inbox.
Yes. Toggle between all locations or focus on a single site, with ratings and review counts available per location.
Yes. Click a platform tab to drill into a single source, or stay on All to manage everything together.
Yes. The search bar runs across every review text - even translated content - so you can find what you need fast.
Yes. Topic chips like Service, Staff, Cleanliness, Food and more are auto-detected from the review text and can be combined with other filters.
Yes. The rating progress card shows your current rating, the star distribution and how many more positive reviews are needed to reach the next goal.
Your current rating, the target rating you're tracking toward and the approximate number of additional positive reviews required to reach that target.
Yes. Each review card supports reply, edit and delete actions, and reply status is visible across the inbox.
Yes. AI Replies works hand in hand with Review Management to suggest on-brand responses your team can review, edit and publish.
Yes. Toggle between the original text and the translated version on any review, so your team can understand customers in any language.
By replacing tab-hopping with a single workspace, surfacing recurring topics, and keeping rating progress visible alongside the reviews themselves.
Yes. Any business that receives reviews across multiple platforms - and especially businesses with several sites - benefits from a unified workspace.
Review Management is the workspace where your team reads, filters, tracks and responds to reviews. Reports & Notifications summarize important changes and deliver them to the right people.
Ratestar helps your team manage reviews more consistently, respond faster and track progress toward rating goals. It gives you the tools to improve your review process, but rating changes depend on real customer experiences.
See how Ratestar helps your team centralize reviews, respond faster, track rating progress and understand what customers are saying across every platform.