Real EstateReputation & growth platform for agencies, brokers and property managers
Turn every closing into a 5-star review.
Collect client reviews on Google, Facebook, Trustpilot and Zillow - automatically, in the client's language, in your brand voice. And see where your agency ranks on Google Maps before competitors do.
100+
Agencies & property managers choose Ratestar to grow
Four shifts you'll see in the first month.
Not review software. Real estate growth - more client trust, cleaner ratings, fewer silent problems.
Climb Google Maps
More fresh client reviews lift your local rank - and send more buyers and sellers your way.
Collect more real reviews
We ask every customer. Everyone can leave a public review - and privately tell us what to improve.
Collect private feedback too
Everyone can leave a public review - and privately flag an issue first, so you can fix it fast.
See what clients value
AI tags every review by agents, communication and process. No guessing.
Collect reviews at the office and on the sign.
Place an NFC card at the office or a QR on the for-sale sign and contract. The client taps, your branded portal opens, and the review lands on Google in seconds. No app, no friction.
- Office NFC cards and for-sale sign, brochure or contract QR
- Branded portal opens in under a second
- Works on every phone, nothing to install
Meridian Estates
Office · Desk 2
RS · 0421
One tap opens your whole hub.
The tap or scan opens a branded mobile page, not a bare review form. Clients leave a review, browse your listings, see offers, find you on the map and follow you, all in your colors and updated anytime.
- Your brand, listings and links on one mobile page
- Review, browse, offers and directions in one tap
- Update content anytime, the QR never changes
Every client leaves a review. You hear every voice.
Every client can leave a public review on Google or Trustpilot - and privately tell you what to improve. Feedback reaches your team in real time.
- A public review invite for every client, with no rating filter
- Private feedback reaches your team in real time
- Resolve issues early and hear every client
How was working with us?
Loved it (4-5 stars)
Sent to Google & Trustpilot
Something was off
Public review + team alerted
Powered by Ratestar
Every platform in one inbox.
Google, Facebook, Trustpilot and Zillow reviews land in a single dashboard, tagged by topic and sentiment. Filter, reply and track your rating without juggling four logins.
- All platforms synced into one place
- Auto-tagged by agents, communication, process and more
- Track your rating toward a target, month over month
Google ReviewsFacebookTrustpilotZillowTop topics
Elena P.
Google · 2h ago
A smooth sale from start to finish. Our agent kept us informed at every step and the whole process was perfectly handled. Sold above asking.
Current rating
4.3of 892
About 75 more positive reviews needed to reach 4.4
On-brand replies in any language.
Configure your brand voice once. Ratestar replies automatically in the client's language and your tone - and flags only sensitive reviews for a human instead.
- Replies in 30+ languages with authentic tone
- Trained on your brand voice and sign-off
- Sensitive reviews flagged, never auto-posted
Sophie L.
1h agoSuch a stress-free experience and our agent went out of their way to find us the perfect home. We felt looked after at every step.
Thank you, Sophie! We're so glad we found you the perfect home and made the process easy. We can't wait to help again - next time, ask us about our off-market listings.
Google ReviewsSee which agents earn the 5-star reviews.
Each NFC card and QR is tied to an agent or department, so every review is attributed automatically. A live leaderboard shows who drives your best ratings and who needs coaching.
- Reviews attributed to the right agent or department automatically
- Live leaderboard by agent, department or office
- Reward top performers, coach the rest with real data
Agent leaderboard
This month · by reviews
Nikola D.
Senior broker
0
reviews
Maria S.
Listing agent
Ivan K.
Property manager
Sofia R.
Sales agent
A weekly digest that lands in your inbox.
Every Monday, get a clean summary of last week's reviews, your rating change and an AI recap of what clients loved and what to fix. Plus instant alerts the moment a negative or sensitive review comes in.
- Weekly email digest with the numbers that matter
- AI summary of themes, wins and red flags
- Instant alerts for negative or sensitive reviews
Ratestar Reports
InboxMeridian Estates - your week in reviews
Weekly review digest
May 2026
Meridian Estates·4.6(1,284 reviews)
Google 4.6·Facebook 4.5·Trustpilot 4.4·Zillow 4.7
1,284
Total reviews
117
New reviews
+115
Positive
+2
Negative
AI summary
Responsive agents and a transparent process drove most 5-star reviews. A few clients mentioned slow paperwork on one closing, worth a look at the contract handoff.
Review of the week
Elena P.
5★A smooth sale and the agents made the whole process easy.
Review requests that send themselves.
Set it once and Ratestar asks every client for a review automatically - a branded email after the deal closes, then a gentle SMS reminder if they haven't replied. No chasing, no manual lists, no missed reviews.
- Automated Email + SMS campaigns triggered after every viewing or closing
- Smart follow-ups only to clients who haven't responded yet
- Quiet hours and frequency caps keep it professional and on-brand
Post-closing review request
Branded email
After closingSMS reminder
After 3 days1,240
Requests sent this month
41%
Response rate
Do you know which zones of your city actually find you?
Ratestar runs a 49-point grid scan on Google Maps for your target keyword and shows you exactly where you rank and where you're losing clients to competitors. Free. In under 3 minutes.
- See your Google Maps rank from every point in a 5 km radius
- Benchmark against the top 10 competitors - who outranks you, and why
- AI recommendations for which zones to attack first for fast wins
FAQ for real estate
How long does onboarding take?
Within a business day. We connect your Google Business Profile and review platforms, ship NFC cards for the office and QR for signs and contracts, and configure brand voice with you. First reviews start flowing in 24-48 hours.
Does it work in multiple languages?
Yes. The platform is fully bilingual (BG/EN), and AI replies are written in the client's own language - 30+ languages supported with authentic tone, not machine translation.
What happens with a negative review?
AI spots sensitive feedback and instantly alerts the right person, so you can respond fast. Every customer still keeps the option to post a public review.
Does it integrate with my CRM?
Yes. We connect to your agency CRM via webhook, so review emails and SMS fire automatically after a deal closes - no manual exports.
Does it work for multiple offices or agents?
Yes. Multi-office dashboard, role-based access for branch managers, brand voice configured centrally. You see leaderboards by office, department and agent.
How is ROI measured?
You track review velocity and rating delta month over month. Plus the Local Visibility scanner shows Google Maps rank changes. Our customers average +1 full star within 90 days.
Ready to make every closing a public 5-star review?
30-minute demo with real examples from an agency similar to yours. No commitment, no canned slideshow.